The client provides virtual health management (telehealth) for patients and connects them to their clinical care team through a web-based application.
Challengues
The client utilizes a low-cost tablet to run their proprietary application in conjunction with a medical device within the patients’ homes. The client does not want to rely on the patients’ in-home Wi-Fi to connect the tablet, and does not want patients to access applications other than their application and the camera for video conferencing.
Equipment/Software
Samsung J3 Prime and J3 Star handsets, Samsung Knox Manage MDM, military-grade cases, and First Call Wireless managed services.
Solution Highlights
The client previously selected the Samsung Tab E and tested this model in the field. This model can be sourced continuously, and newer models can be used as a substitute if supply runs low (i.e. Samsung Tab A). Client requirements for the MDM profile were minimal and could have utilized a simple low-cost MDM; but because of HIPAA compliance, the client opted for Samsung Knox Manage.
Results Highlights
The client’s initial deployment of 200 devices is currently taking place. The client has a projected volume of 300-400 devices deployed per month and will require reverse logistics from First Call Wireless when patients are done using the medical device.