Converge IoT
12410 NW 39th St.
Coral Springs, FL 33065
800-295-6567
This Installation Warranty (“Warranty”) is made between Converge IoT (“Installer”) and any purchaser of professional installation services from Installer (“Client”)
Scope of Warranty: Installer warrants that the installation work performed by them, as described in the SOW, invoice, or Quote (“Installation”), will be free from defects in materials and workmanship for a period of 90 Days from the date of completion of the Installation.
Warranty Claims: If a defect covered by this Warranty is discovered during the Warranty period, Client shall notify Installer in writing within an appropriate time of discovering the defect. Installer shall have the right to inspect and assess the alleged defect and determine the appropriate remedy, at their sole discretion. Installer’s determination on whether the defect is covered under this Warranty and the appropriate remedy shall be final and binding.
Remedies: If Installer determines that a defect is covered by this Warranty, Installer shall, at their option, either repair or replace the defective work or materials, or refund the pro-rata portion of the original installation cost that corresponds to the remaining Warranty period. Any repair or replacement work shall be performed by Installer or their authorized representative, at no additional cost to Client, within a reasonable time frame.
Exclusions: This Warranty does not cover defects, damages, or failures caused by:
a) Misuse, abuse, neglect, or improper maintenance of the Installation by Client or any third party.
b) Modifications or alterations made to the Installation by anyone other than Installer or their authorized representative.
c) Normal wear and tear, including but not limited to fading, discoloration, or minor cosmetic imperfections.
d) Acts of God, including but not limited to natural disasters.
